Your service desk, prepared by AI. Approved by your team.
Pink slips, suspensions, endorsement changes and renewal reviews arrive ready to approve. Skailar works alongside your BMS, so nothing gets replaced.
- 09:14Email in: “Please suspend the Civic from July 1.”
- 09:14Recognized as a suspension request
- 09:14Found start date. Still needs number of days
- 09:15Follow-up email sent to client
- 11:02Client calls instead. Agent verifies and resumes #4127
- 11:03Collected 90 days on the call
- 11:03OPCF 16 document prefilled
- 11:03Task created for broker to review and send for signature
From client message to approved change.
Clients reach you any way they like. Skailar turns each message into one task your team can approve.
- 1A client gets in touchBy phone, email, the client app or their own AI assistant.
- 2Skailar collects what’s missingIt asks the client for the exact details the form needs.
- 3The paperwork is preparedPolicy matched and the OPCF form prefilled. No re-keying.
- 4Your team approvesReview, edit or send for signature in one click.
- PhoneVoice agent, any language
- EmailClient and carrier mail
- Client appChanges from their phone
- Broker portalOpened by your team
- Client’s AI assistantClaude, ChatGPT and others
- Reads and understands
- Matches client and policy
- Collects what’s missing
- Client
- Marc Tremblay verified
- Policy
- Personal auto · PA-448190 matched
- Request
- Suspend the 2021 Civic email
- Start date
- July 1 email
- Duration
- 90 days call
- Form
- OPCF 16 prefilled ready
- Owner
- M. Chen, broker review
Any language on the phone. Clients speak their own language and Skailar prepares the task in English for your office.
About $343K a year back for a 5–7 person agency.
Less time on renewals, intake and follow-up means your team can take on up to 50% more new clients without new hires.
- 1,000 renewals
- 1,200 service requests by phone and email
- 1,500 document packets to prefill or chase for signature
- About $39 an hour loaded admin cost
- About 60% of current manual time removed
Your numbers will differ. We model them with you in the demo.
Calculate your agency’s savingsYour service inbox, sorted before anyone opens it.
Cancellations and payment notices go to the top, each with a summary, a deadline and a draft reply for your team to approve.
Renewal reviews in under 10 minutes, not 40.
Skailar reads the carrier renewal, compares it with the current policy and flags what changed. Your broker reviews and approves.
- General23/10
- Drivers0/1
- Vehicles0/2
- Coverages1/7
- Endorsements0/4
- Premium & Fees1/2
- Special Notes0/1
General
Premium rises 22% at renewal and Family Protection (44R) was removed. The client replied asking to keep 44R and is otherwise happy to renew.
- Reply from clientRe: Your renewal: changes to reviewWants to keep 44R
Thanks for the summary. Please keep Family Protection on the policy. Otherwise happy to renew.
Reply - Sent to clientYour renewal: changes to review
I reviewed your renewal side by side with your current policy. Premium is up 22% and Family Protection is no longer included…
DeliveredOpened
Compares renewals from insurance carriers across Canada.
The agent does the work. Your name stays on the decision.
Anything that commits your agency waits in one queue for a licensed person.
Hosted in Canada
Client files, documents and records are stored on servers in Canada, and the AI that reads your policies runs in Canada too. Your files are never used to train public models.
Every answer has a source
Each field points back to the email, call or page of the carrier PDF it came from. If the agent cannot find a value, it asks instead of filling one in.
Your E&O file builds itself
Calls, emails, forms and approvals are kept on the client file with a timestamp and the name of whoever signed off. When a claim is questioned, the history is already there.
Walled off by agency
Each agency sees only its own clients, with role-based access and two-factor sign-in for brokers, staff and clients. Agents never bind a policy or move money.
Consent and disclosure
Callers hear that the call is recorded, client consent is stored by channel, and recordings follow your province’s retention rules.
Ontario and Alberta rules built in
The same request gets the right forms and wording for each province.
Canadian by design
Built in Ontario for how Canadian agencies actually work, not adapted from a US product.
- Canadian companyIncorporated in Ontario, team in Aurora, ON
- Hosted in CanadaYour files and the AI that reads them, on Canadian servers
- PIPEDA-alignedPrivacy handled under Canadian law
- Provincial market packsOntario and Alberta rules, OPCF forms, Canadian carriers
Live in days, not months. No BMS replacement.
Three things to connect and your team is working in Skailar within days. Your BMS stays your system of record.
- Forward your service inbox to Skailar.
- Point your phone line to the Skailar voice agent.
- Add the browser extension and sync from your BMS or carrier portal in one click.
Your BMS and carrier portal passwords are never stored, and nothing is saved until you confirm.
In progressDirect BMS integrations, so client records sync without opening a tab.
Skailar
Your next clients will send their AI assistant first.
Clients will soon ask Claude or ChatGPT to get their pink slip or add a car. Skailar gives those assistants a safe way in, under your agency’s rules.
Pricing that fits the size of your agency.
From a small team to a large brokerage, you pay for what you use and the plan grows with your book. No long systems project and no rip and replace.
- Flexible plans sized to your team and volume
- Start with one workflow, such as renewals, and add more when you’re ready
- Live in days, with our team handling the setup
Design partner program
We’re working closely with a small group of agencies to shape the product.
- No setup fee
- Founding-partner pricing
- Direct line to the product team
- Your workflows shape the roadmap
Schedule your demo today.
A 30-minute live walkthrough on real workflows, not a mock-up. Here’s what we cover:
- Live renewal comparison and urgency scoring
- Phone transcription and task creation
- Email and phone request sorting
- Document prefill and e-signature tracking
- Compliance audit trail walkthrough
Prefer to write first?
Tell us how your office runs today and what takes most of your team’s time. We’ll reply within one business day.